In general, appointments may be fixed in advance over telephone, by correspondence (email / fax / letter), or in person. Appointments are issued by reception desk staff only and may be fixed up to a maximum of two months in advance.

In exceptional cases and for medical / surgical emergencies, 'spot' appointments are given subject to availability. Some information about the nature of eye problem is desirable.

Depending on the nature of eye disorder, appointments are fixed with suitable specialist ophthalmologists. The eye centre is closed on Sundays and selected national holidays.

The time scheduled for appointment is the time for reporting at the reception. Patients are requested to bring their medical file with them. Patients coming for the first time are required to fill in an information sheet. A detailed medical record with a specific number and a computerized database are maintained for every patient for future reference.

Patients previously seen at Sunetra are requested to bring their reference numbers, previous prescriptions and test reports. They are also requested to notify changes in their addresses and / or telephone numbers, if any. Out-station patients should notify their local contact addresses / telephone numbers at every visit. Should you need to know more, please call at our helpline +91 33 24188223 between 8 am and 8 pm on weekdays. Or else you may mail us at sunetra@vsnl.com.